Privacy policy

This Privacy Policy sets out how Cape Paterson Ecovillage Pty Ltd (referred to as “The Cape,” “we,” “us,” or “our”) collects, uses, manages, and discloses personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth). By visiting our website, liveatthecape.com.au, or using our services, you consent to the practices described in this policy.

1. Collection of Personal Information

We collect personal information that is reasonably necessary for our business functions, including marketing the Live at The Cape property development, communicating with you, and managing enquiries.

The types of information we may collect include:

• Contact Information: Name, email address, postal address, and telephone number.

• Enquiry Details: Information you provide when contacting us via forms on our website.

• Advertising and Marketing Data: Data collected in connection with our digital advertising campaigns, including those run through social media platforms, property listing portals, and other digital channels. This may include information about your interest in the development.

• Technical Data: IP address, browser type, operating system, and website usage data collected via cookies and analytics tools.

2. How Information is Collected

We collect information directly from you when you:

• Submit an enquiry form on our website.

• Sign up for a newsletter or other updates.

• Interact with our advertising campaigns on various digital platforms.

• Communicate with us via phone, email, or in person.

3. Use of Personal Information

We use your personal information for the following primary purposes:

• To respond to your enquiries about the Live at The Cape development.

• To send you marketing, promotional materials, or updates about the development, provided you have consented to receive such communications.

• To improve our website and better understand the interests of prospective purchasers.

• To comply with our legal obligations.

4. Disclosure and Sharing of Personal Information

We will not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Your personal information will only be shared internally within The Cape and disclosed externally under the following strict circumstances:

• To Engaged Parties: We may disclose your personal information to third-party contractors, agents, and service providers who are formally engaged by Cape Paterson Ecovillage Pty Ltd to assist us in operating our business. These parties may include:

  • Marketing and advertising agencies (including those managing our digital campaigns).

  • Sales agents.

  • IT system administrators and web hosting providers.

  • Consultants or professional advisors.

  • We ensure that all engaged parties are bound by strict confidentiality and privacy obligations and are only permitted to use the information for the purposes for which they were engaged.

• Required by Law: When required to do so by law, court order, or governmental regulation.

• With Your Consent: Where you have expressly consented to the disclosure.

5. Security of Personal Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

6. Compliance with Australian Law

We are committed to complying with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). Our policies and procedures are designed to ensure that your personal information is managed in an open and transparent way.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request that we correct any information that is inaccurate, incomplete, or out-of-date. Please contact us using the details below to make such a request.

8. Contacting Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy complaint, please contact us at:

Privacy Officer Cape Paterson Ecovillage Pty Ltd Address: Level 1/136 Ferrars Street, South Melbourne 3207 Phone: (03) 7022 9790 Email: info@liveatthecape.com.au